Articles on Design

Mark Sherwood

Mark Sherwood

How to save 90% of your development budget

Carbon Five was recently brought in to build a new product with a planned budget of 6 months. As the first step, we conducted a few rounds of customer development to try and validate the concept. After a month of experiments by a product manager and designer, we ultimately recommended that the company not pursue

Justin Young

Justin Young

Designing artifacts for Conversational UI

Here at Carbon Five, we’re pretty fascinated by bots and conversational UI. Recently, we worked with Cooper to test and launch a new Alexa skill, a meeting manager to help teams run daily standups. We’ve already written a fair bit about our collaboration process in general, and in the following post I’m going to get into

User Research
Nicole Thayer

Nicole Thayer

The Carbon Five Guide to User Research: Wrapping It All Up

If you’ve been following along with the Carbon Five Guide to User Research, we’ve worked on developing and confirming a business hypothesis by talking to users and synthesizing the results, then generating a feature set and prototypes, higher resolution design, development, and usability testing. Hopefully you’ve already run a user test and learned something valuable

Treyce Meredith

Treyce Meredith

The Carbon Five Guide to User Research: The What’s, How’s, and Why’s of Prototyping

If you’ve been following along with our guide to user research, great! By now you’ve defined your feature set and are ready to try out your ideas. You know your product will be validated by user research and match user needs. You know that you need a version of the product to test your solutions

Bhavna Devani

Bhavna Devani

The Carbon Five Guide to User Research: Feature Definition

Welcome to the 4th of our User Research series where we share our insights into how to generate a list of features. In the coming paragraphs we’ll talk about how User Research can help with stakeholder management, generating a feature list, and prioritizing a feature list. This post focuses on feature definition, and making what

David Hendee

David Hendee

Carbon Five + Cooper: Exploring Alexa & the Future of Voice UIs

Recently, designers and technologists from Cooper & Carbon Five sat down to brainstorm about the future of voice-driven user experiences, focusing initially on Alexa. It was a fun kickoff for what we hope turns into a series of prototypes and experiments exploring (and pushing) the boundaries of this exciting emerging technology. Here’s what we’ve discovered

Rainbow paint
Nicole Thayer

Nicole Thayer

The Carbon Five Guide to User Research: Interview Synthesis

So you’ve conducted a round of user interviews. Great! You’ve got video or audio you can revisit if you or your partner weren’t able to jot down everything in time. Wonderful! You recorded your thoughts during the session and kept track of conclusions and interesting observations immediately after. Amazing! (Wait, you haven’t run a user

Nicole Thayer

Nicole Thayer

The Carbon Five Guide to User Research: Interviewing

You’ve written your script. You’ve screened your respondents and you’ve scheduled time with them (which you learned to do in our Guide to Recruiting Participants). You’ve got a big day of learning about your users ahead of you! We’re going to cover what to do during the interview and what to prepare ahead of time.

David Hendee

David Hendee

Tech Consulting: 2016 Year in Review

As a consulting firm that’s been around for 17 years, Carbon Five has a unique perspective on trends in digital product development. In this post we look back on 2016 and reflect on what we’ve seen in the industry, and where we think it’s headed. Here are the the top five trends we saw in

Treyce Meredith

Treyce Meredith

The Carbon Five Guide to User Research: Recruiting Participants

If you have ever tried to recruit folks for a focus group or usability test, you know it can be really hard, super frustrating, and downright discouraging. But have no fear, Carbon Five is here! Before you start reaching out, you’ve got to get into the right headspace. You will probably be interacting with people

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