Notes from Lo Wheelwright

Ground Control to Major Tom: How to Excel in Remote Research

By on in Design, User Research

There is never a ‘good time’ to do research, but we can at least all agree when and why it is necessary for strategic product decisions. What happens when the only research you can fit in your project is remote – with participants and with a co-located team? Before you cringe, pull your hair, or just laugh – here are some techniques we learned during our recent engagement with DailyPay.

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Approaching Gender in Software Products

By on in Design, Everything Else, User Research

It is a delight to use software that seems to really ‘get’ you as a person! To achieve this, it requires that the software has been built by people who sought out to understand their users. When software isn’t built with its users in mind, it has the potential to leave its users feeling alienated. In this post, we’ll be exploring a seemingly simple item we often put on forms that is very easy to get wrong: the gender field.

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Sketched, not Stirred: Attempts to Host a Drink + Draw

By on in Design, Everything Else

This is the journal of two LA designers attempting to host a drink and draw series. But to start – why a drink and draw? As designers in an office of 20-ish developers, we felt lonely (or insane) cooing over our own grid paper. Some days felt like far too much screen time and an outright neglect of the peaceful ritual between pen and paper. We also like to drink. So in the spirit of team-bonding, an hour dedicated to both seemed like a much-needed refresher.

Enter our experiment: The Drink and Draw

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